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Carer taking elderly person for a stroll in a wheelchair
Carer taking elderly person for a stroll in a wheelchair

Caring, Professional and Local Services

Our Services

  • Approved Provider of Home Care Packages
  • Approved Provider of Department of Veterans Affairs Community Nursing Services
  • Commonwealth Carelink & Respite Provider
  • Private Nursing Services
  • Domestic Support & Home Help including transport, garden maintenance, cleaning & meal preparation
  • Respite Care
  • Palliative Care
  • Assistance with Medication
  • Wound Care
  • Personal Care
  • Disability Care
An elderly lady reading in the her own garden on a bench

New England Care has been servicing our local communities for over 30 years.

Our reputation is built on honesty, integrity, reliability and our commitment to making sure the client is always at the centre of what we do. The business is locally owned and operated using well trained and qualified staff that really do care about their work, their community and most of all, our clients.

Being local and using local staff means we can respond to your needs quickly and appropriately. We endeavour to provide consistency in staffing so the client gets to know and is comfortable with the people assisting in their home.

If you have just received a Home Care package or are considering a change in provider, New England Care offers high quality service at a cost that ensures you get the most out of your package.

Home Care Packages

Home Care Packages are funded by the Australian Government and are aimed at helping people live in their own home longer. Packages vary in value and the level of service you are able to access. If you do not already have a Home Care Package and feel some help around the home or with your healthcare would be beneficial, a great place to start is My Aged Care.

You can go to the My Aged Care Website or contact My Aged Care by calling 1800 200 422.

An elderly man happy to be talking

If you find this difficult, a member of your family or a friend can do it on your behalf or we are happy help. You may need an ACAT assessment that will determine your care needs and the package level that best supports you.

New England Care provide services that make your life easier, safer and more enjoyable! These include Housekeeping, Lawn and Garden Maintenance, Meal Preparation, Nutrition Support, Shopping and Personal Care.

Elderly and happy in my own garden

New England Care offers transport assistance to help keep you connected to your friends and family and to attend medical appointments. We also offer Nursing Care, including Respite Care, that is provided by our caring, well trained and qualified staff.

If you are choosing a new provider or thinking about making a change, New England Care can help.

Department of Veterans Affairs Community Nursing

New England Care has been delivering high quality nursing services to eligible veterans in our community for over 30 years. During that time we have developed an excellent reputation built on honesty, diligence, reliability and a client centered approach. We have strong relationships with other health professionals who we work with closely to help our clients achieve their care goals.

Flexible and collaborative nursing services are delivered by skilled, caring and knowledgable staff that are genuinely invested in their work and how it impacts upon our clients. Getting services started is easy and are fully funded by The Department of Veterans Affairs.

Private Care and Services

A nurse smiling with her client and providing disability support

New England Care operates in Glen Innes, Guyra, Uralla, Inverell, Armidale, Deepwater, Emmaville, Walcha, Tenterfield, LLangothlin, Kentucky, Ben Lomond, Black Mountain, Glencoe, Red Range and surrounding areas.

Any of the Nursing or Homecare services offered by New England Care are available on a private basis.

Please contact our office for further details.